General.
These pages are designed to assist you with your purchase.
- The Terms and Conditions
- The Electronic Commerce (EC Directive) Regulations 2002
- The Consumer Protection (Distance Selling) Regulations 2000 ("The Regulations")
- Data Protection Act 1998 and Privacy
- Promotional Disclaimers
- Disclaimers
1. Terms and Conditions
2. The Regulations
Information
MFI is obliged by law to provide the following information
The website MFI.CO.UK is owned by MFI Retail Limited
Our address and all communications can be addressed to us at : -
MFI Retail LTD
Southon House
333 The Hyde
Edgware Road
London, NW9 6TD
Registered in England No. 05798553
VAT No. 887977133
In order for you to contact us rapidly and communicate and in a direct and effective manner please send an email to information@mfi.co.uk. If you have experienced technical problems while using this site please send an email to technical@mfi.co.uk
MFI is an approved member of The Furniture Ombudsman whose address is: -
The Furniture Ombudsman,
Maxwell Road,
Stevenage, SG1 2EW
Phone Number +44 (0)8701 620 690
e-mail address info@thefurnitureombudsman.org
Technical Steps.
At all times you can correct any input errors prior to the placing of the order- see step 4 (Link) and at all times the language throughout the site shall be in English.
The terms and conditions applicable to your order and to the contract can be seen throughout the website that allows you to store and reproduce them.
Placing of the Order.
We shall acknowledge receipt by e-mail of the order to you without undue delay; and make available the technical steps allowing you to identify and correct input errors prior to the placing of the order.
4. Data Protection Act 1998 and Privacy
We understand that many people still worry about submitting personal details on the Internet - especially their credit/debit card numbers. So we'd like to reassure you that any information you provide here will remain safe and secure.
Privacy Policy and Data
Protecting your privacy
In a few areas of our website we will ask you to provide personal details such as your name and email address. This will only happen when it enables us to provide a better service to you. For example: When you've asked us to arrange an in-store appointment with one of our design specialists or when you create personal scrapbooks using 'My Ideas' for your personal order history on our feedback forms.
We do not sell, trade or rent your information to others. You can be sure it will remain confidential and will be used only to help us build a better relationship with you.
Our safe shopping guarantee
Whenever you provide us with personal information, we offer the use of a secure server. If the browser you are using is 'security-enabled' (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase will be encrypted. This makes it extremely difficult to read even if it is wrongly intercepted. We use the industry-standard Secure Sockets Layer (SSL) technology for the encryption of:
potentially sensitive information such as your name and address
critically sensitive information like your credit card number
You are shopping on an Officially Registered Online Store
Our website has been registered with site identification authorities to enable your browser to confirm the store's identity before any transmission is sent. Using this technology means:
the identity of our site is automatically confirmed behind the scenes before the transmission of any customer information requested to complete an online order
your data reaches your intended target or your browser notifies you (before you send any personal information) that the potential receiving site looks suspicious and should be avoided
Still prefer not to order via the Internet?
If you would prefer to order by phone, please feel free to call our freephone number 0800 023 4457 between 9am to 8pm, Monday to Friday, 9am to 6pm Saturdays, and 10am to 5pm on Sundays.
Any questions?
If you have any questions about our Privacy and Security Policies, please email us at: Information@mfi.co.uk
5. Price Information
6. Disclaimers