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Privacy & Site Security
We understand that many people still worry about submitting personal details on the Internet - especially their credit/debit card numbers. So we'd like to reassure you that any information you provide here will remain safe and secure.
Protecting your privacy
In a few areas of our website we will ask you to provide personal details such as your name and email address. This will only happen when it enables us to provide a better service to you. For example:
- when you've asked us to arrange an in-store appointment with one of our design specialists
- when you create personal scrapbooks using 'My Ideas'
- for your personal order history
- on our feedback forms
Our safe shopping guarantee
Whenever you provide us with personal information, we offer the use of a secure server. If the browser you are using is 'security-enabled' (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase will be encrypted. This makes it extremely difficult to read even if it is wrongly intercepted. We use the industry-standard Secure Sockets Layer (SSL) technology for the encryption of:
- potentially sensitive information such as your name and address
- critically sensitive information like your credit card number
You are shopping on an Officially Registered Online Store
Our website has been registered with site identification authorities to enable your browser to confirm the store's identity before any transmission is sent. Using this technology means:
- the identity of our site is automatically confirmed behind the scenes before the transmission of any customer information requested to complete an online order
- your data reaches your intended target or your browser notifies you (before you send any personal information) that the potential receiving site looks suspicious and should be avoided
Still prefer not to order via the Internet?
If you would prefer to order by phone, please feel free to call our freephone number 0800 023 4457 between 9am to 6pm, Monday to Saturday, and 9am to 5pm on Sundays.
Any questions?
If you have any questions about our Privacy and Security Policies, please email us at: Information@mfi.co.uk
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