- Overall weight and boxed item dimensions determine the courier service and delivery costs.
- The standard parcel service time scale is an estimated 2-7 working days.
- We offer a next working day delivery option, which can be selected when an order is placed (UK mainland only).
- Each item will be carefully packaged in our warehouse and then distributed by our courier.
Delivery Information
Delivery Information
Product Support
General Information
How Will My Order Be Sent Out?
Courier Delivery
Larger Items
- Larger furniture items are sent out via a 2-person delivery service (UK mainland only).
- The standard 2-person service time scale is an estimated 3-10 working days.
- Where possible, we offer a next working day delivery option, which can be selected when an order is placed.
- Our standard XL / XXL furniture service will involve delivery to a room of choice.
What Size Delivery Can I Expect?
Small
Example Product:
Textiles, Accessories
Medium
Example Product:
Bedside Tables, Dining Chairs
Large
Example Product:
Coffee Tables, TV Units
XL
Example Product:
Wardrobes, Ready Assembled Furniture
XXL
Example Product:
Large Corner Sofas
How Much Does Delivery Cost?
Small
- Standard £3.99
- Next Day £6.99
Medium
- Standard £9.99
- Next Day £16.99
Large
- Standard £19.99
- Next Day £34.99
XL
- Standard £29.99
- Next Day £49.99
XXL
- Standard £39.99
- Next Day £59.99
If your order is £75 or more, you will qualify for free standard delivery (UK Mainland).
Christmas/New Year Delivery Information
Please note that our dispatch centres are closed during the Christmas period on 24th, 25th and 26th December, as well as 1st January.
Orders placed up until 12:00 on Tuesday 23rd December on a Next Day Delivery service will be delivered on 24th December.
Orders placed after 12.00 on Tuesday 23rd December will be dispatched from Monday 29th December, with Next Day Delivery service orders arriving on Tuesday 30th December.
For delivery on 31st December, please ensure Next Day Delivery orders are completed before 12:00 on 30th December. Orders placed on a Next Day Delivery service after this time on 30th December will be delivered on Friday 2nd January.
Can I Collect My Order?
We unfortunately do not offer a collection service for MFI products.
Remote Delivery
**If you happen to reside in an area that is considered to be 'remote' by our couriers, we may not currently be delivering to your area. We're working hard to expand our remote delivery availability, and you can check whether delivery is available by entering your postcode during checkout or any of our product detail pages.
Remote Areas can include:
Channel Islands
Grampian
Highlands
Isle of Man
Isle of Wight
Northern Ireland
Scotland Offshore
Scilly Isles
Truro
If you are unsure if you live in a remote area or not, please contact our customer services team via our General Enquiry page.
Do You Ship Internationally?
We currently are unable to ship internationally. We are actively working on expanding out our delivery locations and hope to update our service soon.
Further Information
All delivery charges are inclusive of VAT. The total delivery charge will be displayed prior to confirming your order based on your postcode and size of order.
Next Working Day delivery requires that items ordered must be currently in stock and held at our distribution warehouse. Orders must be fully completed no later than 12pm (noon) for a Next Day service. Please note UK Bank Holidays will impact Next Day service, and our warehouse teams are currently dispatching Monday to Friday.
Returns Information
Returns Information can be found here.