Delivery Information

How Will My Order Be Sent Out?

Courier Delivery

  • Overall weight and boxed item dimensions determine the courier service and delivery costs.
  • The standard parcel service time scale is an estimated 2-7 working days.
  • We offer a next working day delivery option, which can be selected when an order is placed (UK mainland only).
  • Each item will be carefully packaged in our warehouse and then distributed by our courier.

Larger Items

  • Larger furniture items are sent out to via a 2-person delivery service (UK mainland only).
  • The standard 2-person service time scale is an estimated 3-10 working days.
  • Where possible, we offer a next working day delivery option, which can be selected when an order is placed.
  • Our standard XL / XXL furniture service will involve delivery to a room of choice.

What Size Delivery Can I Expect?

Small

Example products: Bedding, Towels, Cushions and Accessories

Example Product:
Textiles, Accessories

Medium

Example products: Bedside Table, Dining Chairs and Accent Chairs

Example Product:
Bedside Tables, Dining Chairs

Large

Example products: Sideboards, TV Units and Chest of Drawers

Example Product:
Coffee Tables, TV Units

XL

Example products: Wardrobes and ready assembled furniture

Example Product:
Wardrobes, Ready Assembled Furniture

XXL

Example products: Wardrobes and ready assembled furniture

Example Product:
Large Corner Sofas

How Much Does Delivery Cost?

Small

  • Standard £3.99
  • Next Day £6.99

Medium

  • Standard £9.99
  • Next Day £16.99

Large

  • Standard £19.99
  • Next Day £34.99

XL

  • Standard £29.99
  • Next Day £49.99

XXL

  • Standard £39.99
  • Next Day Not Currently Available

Can I Collect My Order?

We unfortunately do not offer a collection service for MFI products. 

Remote Delivery

If you happen to reside in an area that is considered to be 'remote' by our couriers, we may not currently be delivering to your area. We're working hard to expand our remote delivery availability, and you can check whether delivery is available by entering your postcode during checkout or any of our product detail pages. 

 

Remote Areas can include:


Channel Islands
Isle of Man
Scilly Isles
Isle of Wight
Highlands
Northern Ireland
Grampian
Scotland Offshore

 

If you are unsure if you live in a remote area or not, please contact our customer services team via our General Enquiry page. 

Do You Ship Internationally?

We currently are unable to ship internationally. We are actively working on expanding out our delivery locations and hope to update our service soon. 

Further Information

All delivery charges are inclusive of VAT. The total delivery charge will be displayed prior to confirming your order based on your postcode and size of order.

Next Working Day delivery requires that items ordered must be currently in stock and held at our distribution warehouse. Orders must be fully completed no later than 12pm (noon) for a Next Day service. Please note UK Bank Holidays will impact Next Day service, and our warehouse teams are currently dispatching Monday to Friday.

Returns Information

Returns Information can be found here.